Trust center

Controls you can inspect. Claims kept honest.

SynQ has implemented technical and product controls mapped to India's DPDP Act, HIPAA safeguards, SOC 2 trust criteria and the Ayushman Bharat Digital Mission's consent model. This is a readiness statement, not a certification, legal determination, BAA or independent audit report.

Privacy and India readiness

  • Purpose-specific consent records
  • Patient access, correction and deletion request tracking
  • Immutable access and administrative audit events
  • Role and clinic-tenant access boundaries
Read the detail

HIPAA safeguard mapping

  • Unique account and role access
  • Short-lived private document links
  • Recorded document access and integrity checks
  • Transmission protection and session controls
Read the detail

SOC 2 readiness

  • Security and release evidence register
  • Change, workflow and AI traceability
  • Availability and response-state monitoring
  • Human approval for sensitive clinical and AI actions
Read the detail

Ayushman Bharat and ABHA

  • ABHA address stored against your account only
  • Consent-led sharing with a stated purpose and expiry
  • Withdrawal that takes effect immediately
  • No scheme claim processing by SynQ
Read the detail

Security-first architecture

  • Access rules enforced in the database, not the screens
  • Clinic tenant separation
  • Private, screened documents with recorded openings
  • Policy engine in front of every AI answer
Read the detail

Clinical and AI safety

  • No-diagnosis boundary
  • Approved-version clinical publication
  • Emergency escalation wording
  • Policy filtering, redaction and citations
Read the detail

Current document protection

Files are private, screened before use, opened with expiring links after a server-side ownership check, and each successful opening is written to your access history.

What we do not claim

HIPAA legal applicability and BAA decisions, a SOC 2 examination, ABDM gateway certification, independent penetration and accessibility assessments, breach exercises, and external malware-service assurance remain blocked until qualified third parties complete them. SynQ does not present these as passed.